Shipping policy

Thank you for shopping with LUMEA. We are committed to delivering your order promptly and with care.

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Domestic Shipping (United States) Standard shipping typically takes 5–7 business days. Expedited options may be available at checkout depending on your location.

International Shipping We ship to over 28 countries worldwide. International orders generally arrive within 7–21 business days depending on the destination and local customs processing times. Please note that any customs duties, taxes, or import fees are the responsibility of the customer and are not included in the order total.

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Lost or Delayed Packages If your order has not arrived within the estimated timeframe, please contact us  and we will work to resolve the issue as quickly as possible.